Frequently Asked Questions

Bluur® FAQ

Welcome to our FAQ section where you can find answers to the most commonly asked questions about our services and features.

Do I need to install Bluur® on my local machine?

No, Bluur® is entirely cloud-based, so there is no need to install anything on local machines.

What file formats can Bluur® process?

Currently, Bluur® can process PDF, JPG, PNG, and TIFF files. We plan to support additional formats, such as DOCX, in the future.

Does Bluur® retain my original files?

No, Bluur® automatically removes the original files seven days after they are uploaded into the application. However, you have the option to archive documents immediately after the anonymization process.

Can I customize the anonymization settings in Bluur®?

Yes, Bluur® offers customization options that allow you to tailor the anonymization process to meet your specific requirements.

Can I collaborate with others on document anonymization?

Yes, you can add colleagues to your workspace and collaborate with them on specific projects.

Will everyone in my workspace have access to my projects?

No, only individuals who have been directly added to a project can view and interact with it.

Can I log into the application using other authentication methods?

Yes, you can log into the application using either Google or Microsoft Entra ID, provided you use the same email address that was used to create your account.

Can I reverse the anonymization process?

Reversing the anonymization is possible if the file has not yet been archived.

Is it possible for the classification process to make mistakes?

Yes, the AI may occasionally make mistakes during the classification process. It is recommended to review the document thoroughly before proceeding with anonymization.

Can I use Bluur® in offline mode?

No, an internet connection is required to utilize Bluur® and its AI features.

Is it possible to automatically anonymize multiple documents at once?

As of Version 1.0, this feature is not yet available in Bluur®.

Contact Bluur® Team

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